Over the past few months, I’ve seen a lot of spam and pornography links on Google Plus, on Facebook and on the blogs I maintain. Fortunately, blogs, Google and Facebook both give us the ability to moderate comments and, if we wish, to block other people who do not respect the opinions or character of others.
Last night, I’m seeing a lack of clarity about my approach to online community, so here’s how I think about it, with a nod to the example set by Arizona State University journalism professor Dan Gillmor.
I can and do block spammers and people posting links to pornography.
I will leave comments on on my blogs, precisely because I value conversations, despite the issues that persist online. I have been moderating discussion in online forums and blogs for many years, including those of my publishers. My full thoughts on the value of blog comments — and the social norms that I expect people comments to live within — are on this blog. To date, there are 196 comments on the post.
Vilely insulting me won’t help your case. Insulting others will ruin it. I was a teacher in my twenties. I would not tolerate disrespectful behavior in my classroom, either to me or to other students. If you can’t be civil and continue to insult others, much less the person hosting the forum, you were asked to leave and see the principal.
If the behavior persists, you will lose the privilege of participating in “class.” Eventually, you get expelled. On Google+ or blogs, that takes the form of being defriended, banned or blocked from my public updates. I prefer not to block users but I will do it. I respect your right to speak freely on your own blog, Twitter, Facebook or Google+ account, whether that involves cursing or ignorance.
I strongly believe in the First Amendment. Governments should not censor citizens. That said, I do not, however, feel obligated to host such speech on my own blog, particularly if it is directed towards other commenters. I believe that building and maintaining healthy communities, online of offline, requires that the people hosting them enforce standards for participation that encourage civil dialogue.
I hope that makes sense to friends, readers and colleagues. If not, you are welcome to let me know in the comments.
3 responses to “Classrooms and community: my moderation standards for Google+, Facebook and blog comments”
Hurray – civil dialog is sorely missing in our society. Thank you for helping to provide a refuge from the dissent and rudeness.
I agree 100% with you and ‘readytochangenow’. I think the newspapers could do with a healthy dose of ‘moderation’ in their comments. Free speech is not ‘free’, it comes with rules of comity.
Great, I am certainly in accordance with your comment. Being respectful to others is necessary nowadays. It is even more when using blogs. To speakout to a community is a right and also a responsibility.